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Release discharge & indemnity
Terms and Conditions
CONDENSATION RAIN SLEET SNOW ROAD SALT 12 Months Protection From
6.1 Under the Consumer Protection (Distance Selling) Regulations you are entitled to a 'cooling off period' within 7 days of the date of placing your order. During this period you have the right to cancel your order and receive a full refund of any monies paid in respect of your order for goods or services. Cancellations can be made in writing via email to accounts@allyearbiker.co.uk . Upon receipt of your cancellation a refund will be made to your original payment method within 7-10 days. Please note it can take up to 30 days for the refund to appear on some credit/debit card statements.
Cancellation and Refund Policy: On-line Payments
If you cancel your appointment or fail to show:
6.2 AllYearBiker is a service run by bikers for bikers, as such we appreciate that circumstances and conditions unique to motorbikes can arise that prevent you from being able to attend the venue or your appointment date. If you are unable to attend we would ask that you notify us as soon as possible via the contact information sent to you by email. We will then get in touch with you and offer you a choice of options.
If you booked at a Venue:
If you booked a Mobile Visit:
You can request a Refund:
A number of the venues we operate at are repeated at a later date and new venue locations may be arranged in your area. You can choose to maintain your booking and we will ensure you are allocate a place at the next available venue location. If you choose this option please be aware that it may be several weeks before the next venue becomes available. You may still request a refund at any time if you feel nothing suitable can be offered to you. You can maintain your booking and request an alternative date for us to attend. This can usually be arranged within a few weeks or even days of your original appointment if you are within our operating area as described in the Mobile Visit booking form (i.e. within an approx. 60 miles radius of Darlington). If you are outside this area please be aware that it may be several weeks before we have sufficient bookings in your area to arrange a suitable date. You may still request a refund at any time if you feel nothing suitable can be offered to you. If neither of the above options are suitable for you then you can request a refund. In the case of multiple bookings and payments you will be refunded for those motorbikes that failed to turn up for treatment, (e.g. if you booked and payed for 4 x motorbikes and only two attended for treatment, you would be refunded for the two that cancelled). If you ordered ACF50 Top-Up Packs you will be offered the option of a refund against these goods or having them dispatched to you by post within 7-10 days, although an additional postage charge of £1.60 will be applied. Refunds are returned to the original payment method within 7-10 of request, if you paid by credit/debit card any refund will be made to this card. Please note it can take up to 30 days for the refund to appear on some credit/debit card statements.
If we cancel your appointment or venue:
Whilst we will always endeavour to honour any arrangments made, circumstance may occur that are outside of our control were we are forced to cancel your appointment or a venue. In this event we will notify you at the earliest possible opportunity via the contact information you supplied at the time of booking. Where possible we will offer you the same options as shown above, you can still request a refund at any time in which case any monies will be refunded in full to the original payment method within 7-10 days of request. If you ordered ACF50 Top-Up Packs you will be offered the option of a refund against these goods or having them dispatched to you by post within 7-10 days, although an additional postage charge of £1.60 be applied. Please note that it can take up to 30 days for the refund to appear on some credit/debit card statements.
Contacting Us
7.1 The services and goods described on this site are supplied by AllYearBiker.co.uk Our preferred method of contact is via email to roy@allyearbiker.co.uk Additional contact information can be supplied if requested via the above email contact. |